Assalammualaikum,ola~ lala~lala.. Long time no see u guys.. How are u ? I hope u fine.. Today i would to give a comment about IT (Chapter 4 ).Chapter 4 is about Measuring the success of strategic initiatives.
Key performance indicators (KPIs) are the measures that are tied o business drivers. Metric are the detailed measures that feed those (KPIs)..Efficiency and effectiveness IT metric is to measure the performance of the IT system itself and measure the impact IT on the business process and activity respectively.In this chapter i have learn how the interrelationships of efficiency and effectiveness It metrics operate.Efficiency IT metrics focus on the technology itself.While these efficiency metrics are important to monitor,they do not always guarantee effectiveness.This chapter give me a lot of knowledge about strategic initiatives.. Metrics for strategic initiatives involved website metrics,supply chain management (SCM) metrics.Supply chain management metrics can help an organization understand how it's operating over a given time period.Customer relationship management (CRM ) metrics, business process reengineering (BPR) and enterprise resource planning (ERP ) metrics are large,organizationwide inititives.One of the best methods is the balanced scorecard.In this chapter give me a lot of information about the success of strategic initiatives.Hopefully i can understand.. Insyaaallah.. Amin..
CHAPTER 5
This chapter talking about organizational structure that support strategic initiatives.In this chapter tell us about the role of IT and their responsibilities..They have 5 position in organization... CIO,CTO,CSO,CPO and CKO.Besides that,i also learn the gap between business personnel and It personnel.Improving communications is one of the information i get in this chapter. Organizational fundamentals-Ethics and security have a lot of information i get.So,overall i have learn so much in this chapter and this chapter is interesting to leran.. hopefully olls will enjoy it. :)
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