Chapter 10 and 11(Extending the organization-Supply Chain Management)

Basic of supply chain is the average company spends nearly half of every dollar that it earns on production needs-goods and services it needs from external suppliers to keep producing.A supply chain consists of all parties involved directly or indirectly in the procurement of a product or raw material.Supply chain management (SCM) involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability.Organization must embrace technologies that can effectively manage and over see their supply chains.Beside that information technology's role in the supply chain involves 5 basic supply chain management components that is:

1. Plan
2. Sources
3. Make
4. Deliver
5. Return

Basis this chapter will tell us the supply chain management success factors.The following are  keys to SCM success such as make the sale to suppliers,wean employees off tradisional business practices ,ensure the SCM system supports the organizational goals and so on. Besides that there have 7 principles of supply chain management such as:

1. Segment customers by service needs,regardless of industry,and then tailor service to those particular segments
2.  Customize the logistics network and focus intensively on the service requirements and on the profitability of the preidentified customer segments
3. Listen to signals of market demand and plan accordingly.Planning must span the entire chain to detect signals of changing demand
4. Differrentiate products closer to the customer since companies can no longer afford to hold inventory to compensate for poor demand forecasting
5. Strategically manage sources of supply by working with key suppliers to reduce overall costs of owning materials and services
6. Develop a supply chain information technology strategy that supports different levels of decision making and provides a clear view (visibility) of the flow of products .services and information.
7. Adopt performance evaluation measures that apply to every link in the supply chain and measure true probitability at every stages

Chapter 11

This chapter tell us about the building a customer centric organization-Customer relationship management.In this chapter story about the evolution of CRM,recency,frequency and monetary value.What are those things in the information technology system.Beside that this chapter also tell us the customer relationship management success factors that involves 5 CRM implementation stratergies such as:

1. Clearly communicate the CRM stratergy
2. Define information needs and flows
3. Build an integrated view of the customer
4. Implement in Iterations
5. Scalability for organization growth

This chapter give me more understanding on how the CRM is process in Technology..

Chapter 8 and 9(Information Technology)

Accessing organizational information-Data Warehouse.
 In this chapter is have a lot of information about data warehouse ..We can actually know what is the data warehouse fundamentals in detailed that tell us about the data warehouse,multidimensional analysis and data mining.Besides that,we also have the information cleansing or scrubbing.Information cleansing or scrubbing is a process that weeds out and fixes or discards inconsistent,incorrect,or incomplete information.

What is Business Intelligence?
Business intelligence refers to applications and technologies that are used to gather,provide access to and information to support decision making efforts.Enabling business intelligence is to gain sustainable competitive advantage,and they may regard such intelligence as a valuable core competence in some instances.The principle BI are:

1. Technology
2. People; and
3. Corporate culture.

Chapter 9 (Enabling Organization-Decision Marking)

A model is simplified representation or abstraction of reality.Besides that there have 4 reasons for growth of decision making information system.There are the reasons:

1. People need to analyse large amounts of information
2. People must make decision quickly
3. People must apply sophisticated analysis techniques such as modelling and forecasting to make good decision

This chapter tell us what actually transaction system it is,how make the decision support system functionally and what is the executive information system.Executive information system is a specialized DSS that supports senior level executives within the organization.Besides that this chapter also explain about the digital dashboards,expert system neural networks,genetic algorithms  and intelligent agents.. On what i have learn in the class,this chapter have provided all the in formation in how the decision making is operate in the Technology...

Fuhh!
Opps...I'm Back.. (Chapter 6 and 7 )


Sorie guys...I left you behind again and again..
Today i will continue my tutorial blog.. hahahaha.. I'm gone tell you about Valuing Organizational Information in Chapter 6 ..:)

What do you know about organizational information ?
Organizational information is comes at different levels and in different formats and granularities..
INFORMATION GRANULARITY refers to the extent of detail within the information (fine and detailed or coarse and abstract.Besides that..in this chapter also have The Value of Transaction and Analytical Information and the The Value of Timely Information..


 The Value of transaction and Analytical information  encompasses all of the information contained within a single business process or unit of work,while analytical information is  encompasses all organization information and it is primary purpose is to support the performing of managerial analysis tasks.The Value of Timely Information is have real time information and real time system .Besides that,this chapter tell us how to understand the costs of poor information and  understand the benefits of good information..In this chapter we know that Value of organizational Information what it is..:)




Chapter 7

STORING ORGANIZATIONAL INFORMATION -DATABASES.

Organizational information is stored in a databases.Applications and programs such as supply chain management systems and customer relationship management system,access the data in the database so the program can consult it to answer queries. In this chapter tell us what is the entities and attributes,and their key and the relationship.In addition this chapter have the relational database Advantage.The relational database advantage including:

1. Increased Flexibility
2. Increased scalability and performance
3. Reduced information redundancy
4. Increased information integrity(Quality)
5. Increased information security.

This chapter also give us the knowledge about the data-driven websites is what actually.This kind of chapter have a lot information about the technology..This chapter is very interesting chapter to read..:) That all from me about chapter 6 and 7.. Bye..:)

CHAPTER 4 &5

Assalammualaikum,ola~ lala~lala.. Long time no see u guys.. How are u ? I hope u fine.. Today i would to give a comment about IT (Chapter 4 ).Chapter 4 is about Measuring the success of strategic initiatives.
Key performance indicators (KPIs) are the measures that are tied o business drivers. Metric are the detailed measures that feed those (KPIs)..Efficiency and effectiveness IT metric is to measure the performance of the IT system itself and measure the impact IT on the business process and activity respectively.In this chapter i have learn how the interrelationships of efficiency and effectiveness It metrics operate.Efficiency IT metrics focus on the technology itself.While these efficiency metrics are important  to monitor,they do not always guarantee effectiveness.

This chapter give me a lot of knowledge about strategic initiatives.. Metrics for strategic initiatives involved website metrics,supply chain management (SCM) metrics.Supply chain management metrics can help an organization understand how it's operating over a given time period.Customer relationship management (CRM ) metrics, business process reengineering (BPR) and enterprise resource planning (ERP ) metrics are large,organizationwide inititives.One of the best methods is the balanced scorecard.In this chapter give me a lot of information about the success of strategic initiatives.Hopefully i can understand.. Insyaaallah.. Amin..

CHAPTER 5
This chapter talking about organizational structure that support strategic initiatives.In this chapter tell us about the role of IT and their responsibilities..They have 5 position in organization... CIO,CTO,CSO,CPO and CKO.Besides that,i also learn the gap between business personnel and It personnel.Improving communications is one of the information i get in this chapter. Organizational fundamentals-Ethics and security have a lot of information i get.So,overall i have learn so much in this chapter and this chapter is interesting to leran.. hopefully olls will enjoy it. :)